This Privacy Policy explains how Dracula, operated by Excite Ultra Media Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account, we collect information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and comply with our obligations under the licensing requirements of the Anjouan Gaming Authority. During transaction processing, we may also collect billing information and transaction history to ensure payments are handled accurately and securely.

We also gather technical data as you navigate our web platform. This includes session logs, browser type, device identifiers, and IP addresses. We use this data to maintain the security and stability of the platform, detect suspicious activity, and ensure that your experience functions as intended. Cookies are used to manage your session and remember your preferences; you can adjust your cookie settings through your browser at any time, though doing so may affect certain aspects of how the platform operates.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only personnel who require access to your data in order to carry out their duties are permitted to view it. We do not sell your personal information to third parties under any circumstances.

There are limited situations in which we share your data with external parties. Payment gateways require certain financial details to process your transactions. Identity verification services may receive relevant personal information to confirm your identity as part of our responsible gaming and anti-fraud obligations. We may also be required to disclose data to regulatory authorities or law enforcement bodies where we are legally obliged to do so. In each case, data sharing is kept to the minimum necessary.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain data for the period required by our regulatory obligations. Once that retention period has passed, your data is securely deleted or anonymised.

As a player based in the UK, you have the right to request access to the personal data we hold about you, to ask us to correct inaccurate information, and to request the deletion of your data where no legal obligation requires us to retain it. To exercise any of these rights, please contact us through our support channels. We will respond to your request within a reasonable timeframe.

If we make material changes to this Privacy Policy, we will notify you through the web platform or by email before those changes take effect. We encourage you to review this page periodically to stay informed about how we handle your data.